Shipping and Delivery
Shipping Methods
48 Contiguous United States
Wateroutfitters.com ships via UPS, FedEx, or USPS throughout the 48 contiguous United States. Orders over $49 are eligible to receive Free Economy Shipping. This offer is valid in all 48 contiguous U.S. states, but not valid in Alaska, Hawaii, Puerto Rico, all other U.S. Territories or P.O. Boxes. Terms are subject to change without notice. From time to time we may run special promotions such as limited time only sales, a gift with purchase, discounted shipping, and free Economy shipping. Generally for these promotions,select oversized items, along with certain brands like Hobie, Wilderness Systems, Imagine Surf, Jackson Kayaks, Thule, and Yakima are excluded due to freight cost and/or manufacturer requirements.
| Service | Charge | Transit Time (Business Days) |
|---|---|---|
| Economy | $3.95 (Free with orders over $49) | 5-10 Days |
| Standard | $7.95 | 3-5 Days |
| Express | $19.95 | 3 Days |
| Two Day | $24.95 | 2 Days |
| Overnight | $49* | 1 Days |
*$12 Fee Added for Each Additional Item
Alaska, Hawaii, and Puerto Rico
| Service | Charge | Transit Time (Business Days) |
|---|---|---|
| Alaska/Hawaii/Puerto Rico | $29.95 | 4-14 Days |
PO Box and Military Addresses
| Service | Charge | Transit Time (Business Days) |
|---|---|---|
| PO Box | $14.95 | 2-5 Days |
| Military (AA,AE,AP) | $14.95 | 7-14 Days |
Customer is responsible for all return shipping costs if an outgoing freight shipment is returned to wateroutfitters due to inability to deliver.
International Orders
WaterOutfitters.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com. Free Shipping does not apply to international orders
Which Countries Do You Ship To?
International shipping is currently available WORLDWIDE from WaterOutfitters.com. Our third party vendor, International Checkout, will ship to all destinations around the world.
Can I Check The Status Of My International Order
To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.
Who Should I Contact With Questions About My International Checkout
All inquiries regarding your international order should be directed to International Checkout at:
EMAIL: support@internationalcheckout.com.
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.
Dropship/Special Order Items
Some items marked "Special Order" may not be currently stocked. We are an authorized dealer of all the brands that we carry, and these items may be shipped by the manufacturer. Special Order items do not qualify for our Low Price Guarantee.
- This item is only available for shipment by UPS or FedEx to the lower 48 United States. APO, FPO, PO BOX, Hawaii, and Alaska shipments may not be possible for this item. (Please call prior to purchase.)
- This is a Special Order item which is Drop Shipped directly from the manufacturer and is not stocked in our warehouse and does not qualify for our Price Matching Policy.
Manufacturer Exclusions
Please note that kayaks are excluded in our free shipping policy as well as specific brands including all Hobie, Wilderness Systems, Jackson Kayak, and Imagine Surf Products
--Please Note--
- All orders are subject to a 24-48 hour processing time. Air shipping or Expedited shipping will not decrease your order processing time. It will decrease your order's transit time once it has left our warehouse.
- If you need your order within a certain time frame, please call our customer service department with the item and we will let you know if we can get it out to you by the required date.